Patient Satisfaction

In the healthcare sector, understanding the needs and experiences of patients is crucial. Measuring patient satisfaction not only helps in retaining existing patients but also in acquiring new ones. In this article, we will explore diverse ways to measure patient satisfaction and why it’s essential for healthcare providers. Why Measure Patient Satisfaction? Patient satisfaction is […]

When it comes to health care practices, patient centered care is of the utmost importance. You should always take a patient-first approach. That way you can improve health outcomes and ultimately prevent costly mistakes. That being said, let’s talk about communication and person centered care in greater detail. What Is Patient Centered Care? Patient centered […]

When it comes to health care practices, patient centered care is of the utmost importance. You should always take a patient-first approach. That way you can improve health outcomes and ultimately prevent costly mistakes. That being said, let’s talk about communication and person centered care in greater detail. What Is Patient Centered Care? Patient centered […]

When it comes to health care, improving the patient experience is of the utmost importance. After all, they’re the ones who pay the bills and keep your practice going. However, many hospitals and private practice facilities don’t understand the correct priorities when it comes to treating patients in the best way possible. And that’s because […]

Throughout the twentieth century and into the present day, there have been periodic nursing shortages. Shortages of these crucial clinical team members pose pressing challenges for healthcare organizations. But is there a nursing shortage now? According to the Bureau of Labor Statistics, this profession is growing at a rate of around 12%—significantly faster than most […]

The phrase “low-value care” is frequently tossed around in discussions of healthcare spending, and there are whole initiatives dedicated to reducing the use of low-value services in clinical settings. However, a comprehensive understanding of low-value care and its impact on health outcomes is essential to identifying and ultimately reducing its occurrence in healthcare. What is […]

Numerous studies have shown correlations between patient satisfaction and outcomes—two key performance indicators for medical organizations. Due to these trends, as well as an increasing recognition of person-centeredness as one of the key domains of high-quality care, it’s essential that healthcare providers prioritize person-centered care. What Is Person-Centered Care? Person-centered care, also referred to as […]

Nursing staff, including registered nurses, nursing aid, and nursing managers and directors, play an integral role in a patient’s experience within any health care setting. As such, these care providers are often instrumental in improving overall patient satisfaction, and are often the first to ask, “How can nurses improve patient satisfaction?” 4 Nursing Strategies to […]

Today’s healthcare organizations are saddled with the challenging task of balancing medical outcomes, budget constraints, and patient satisfaction. While certain factors affecting patient satisfaction will require ample time and resources to resolve, there are a number of small, inexpensive ways to improve patient satisfaction within various healthcare facilities. The Importance of Patient Experience In hospitals, […]

Nurse fatigue and disengagement can pose serious problems for healthcare organizations, and a recent survey from Kronos found 63% of nurses say their job has caused burnout. The survey also found that more than 4 out of 5 nurses think hospitals today are losing good staff because other employers offer a better work/life balance. When […]

Burnout, often defined as mental and physical exhaustion caused by excessive work-related stress, is a common issue in many professions, especially healthcare. In particular, nurses and physicians frequently experience burnout due to the stressful nature of their positions, and the number of healthcare practitioners who report feelings of burnout has been steadily increasing in recent […]

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a standardized survey developed by the Centers for Medicare & Medicaid Service (CMS) that is sent to patients after they have been discharged from a hospital. The HCAHPS Scores are determined by survey measures of patient satisfaction with their hospital experience, asking questions about […]